Sept. 7, 2021

Automate Your Rental Management with Dave Spooner

Dave Spooner is a co-founder of Innago, a property management software designed to simplify life for small to mid-sized landlords. He has been involved in the real estate technology space since 2013, working to enhance the way landlords and tenants commu...


Dave Spooner is a co-founder of Innago, a property management software designed to simplify life for small to mid-sized landlords. He has been involved in the real estate technology space since 2013, working to enhance the way landlords and tenants communicate. In addition to his expertise in content marketing, Dave utilizes his experience with entrepreneurship and management to help landlords achieve sustained success. 

In this episode, Dave talks about a simple, easy, and effective tool he helped build to help landlords manage communication and tenant-landlord relationships without having to see each other in person. 

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What you'll learn in just 17 minutes from today's episode: 

  • Learn how to get tenant-landlord relationship off the table so you spend your time on growing your business more 
  • Find out how to collect rents and late fees without having the hassle of calling the tenants 
  • Learn how to make the collection process with tenants so much easier and let them know you mean business without having to face them 

Resources/Links: 

Topics Covered: 

00:54 - How he got started in real estate and how the idea of creating a software for landlords came about  

02:19 - What is a small landlord 

04:13 - How do you scale your business using Innago software 

06:02 - The different features included or not in Innago anywhere you are accessing it 

07:12 - What is the one thing that stands out in the management software he is using 

11:23 - Can you possibly send digital cards through Innago 

Key Takeaways: 

“While we focus our marketing efforts on one to 100 units, as we build the tool, internally, we harp every single day on making sure it's got that flexibility. And that kind of simple complexity built into itself that it can work with landlords of various types.” - Dave Spooner  

“What I'll say that I've really picked up on from some of the best landlords that I've had the privilege to work with, and really learn from, and tried to replicate in my own real estate investing is really prioritizing a tenant relationship.” - Dave Spooner  

“Fostering that relationship with your tenants is such a critical thing to do. Fortunately, Innago makes that easier. You can communicate through Innago. You can automate a lot of that stuff; you can make sure they have a good relationship and experience with you. But even if you don't use Innago, prioritizing that relationship is going to make everything else in real estate investing so much easier.” - Dave Spooner  

Connect with Dave Spooner: 

Connect with Dave Dubeau: 

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